Inspector user guide

2. What you can and cannot do

3. Finding your way around

After you sign in, use the menu on the left. As Inspector you will usually see:

4. How to Sign In

1. 1

   Open the Regulix eQMS login page in your web browser (use the link you were given).

2. 2

   Enter your email and password. If you have set a Login PIN, you can use that instead of your full password.

3. 3

   If a security check appears (for example “I am not a robot”), complete it.

4. 4

   If an extra security step is required, open your authenticator app on your phone and type the 6-digit code. If you cannot use your phone, use one of your recovery codes instead.

5. 5

   Click Login. You should see the Dashboard.

5. Suggested Path for a Visit

A simple order that works well during an inspection:

1. 1

   Select the pharmacy at the top of the screen.

2. 2

   Open Reports → Inspection Pack for a readiness overview and download the PDF if needed.

3. 3

   Use Search or Documents to open key SOPs, work instructions and posters.

4. 4

   Use Compare Versions or Version History where you need to see what changed.

5. 5

   Check Staff Reviews or Reports → Staff Review Completion for acknowledgements.

6. 6

   Review Risk Register and download PDFs if required.

7. 7

   Open Pharmacy Documents for supporting files.

8. 8

   Use Logs and Change Register if you need an audit trail.

6. Viewing Procedures

You can view training documents in the same Documents area. You cannot upload, edit or delete them.

1. 1

   Confirm the correct pharmacy is selected.

2. 2

   Open Documents and choose SOPs, Work Instructions or Information Posters.

3. 3

   Open a document to read the current approved version.

4. 4

   Use Compare Versions to see differences between approved versions side by side.

5. 5

   Use Version History to see versions, reasons for change, approver, comments and dates.

7. Pharmacy Documents

You cannot upload or change pharmacy documents in the Inspector role.

1. 1

   Select the pharmacy you are inspecting.

2. 2

   Open Pharmacy Documents from the left-hand menu.

3. 3

   View or download files as needed.

8. Risk Register

You cannot create, edit or delete risk assessments.

1. 1

   Open Risk Register from the left-hand menu.

2. 2

   Switch between General and Recall if needed.

3. 3

   Search by RA number, title, principle or author when the list is long.

4. 4

   Open a row to read full details and any listed report attachments.

5. 5

   Download a single risk PDF, or download all, where available.

9. Staff Reviews

Use Staff Reviews to see which approved documents are still waiting for staff to confirm they have read them.

For a wider picture, also use Reports → Staff Review Completion.

1. 1

   Open Staff Reviews.

2. 2

   Filter by SOP, Work Instruction or Information Poster if needed. Search by document number or title.

3. 3

   Open a row to see each staff member’s status for the current approved version.

10. Reports (including Inspection Pack)

11. Logs

Use Logs when you need to verify who did what and when.

12. Keeping Your Account Safe

13. Quick Goal Finder

Common problems and tips

Need more help?

1. 1

   Open Help support from the bottom of the left-hand menu.

2. 2

   Read the FAQ first.

3. 3

   If you still need help, fill in the contact form with a short subject and a clear description of the problem.

4. 4

   You may attach one screenshot (PNG, JPG, GIF or WEBP, up to 2 MB). Do not include patient or personal health information.

5. 5

   Send the message. Support will reply to your account email.

For questions about a specific procedure or risk during a visit, speak to the Responsible Pharmacist or Superintendent Pharmacist on site.